Smartwatch GARETT Kids Essa 4G

Check if the watch is charged. Press and hold the power button for a few seconds. If the device does not respond, connect it to the charger for at least 60 minutes and try again.

Kids’ smartwatches require a standalone physical nanoSIM card with its own phone number, intended to work directly in the watch. The card cannot be a physical duplicate or linked to an eSIM profile used simultaneously on another device, such as a phone, tablet, or another smartwatch.

The only exception is the Garett Kids eSIM 4G smartwatch. For this model, you need to install a virtual eSIM card, which must have a new, independent number – it cannot be a copy of an eSIM number used on another device or a copy of a physical SIM card.

Make sure the SIM card is active, does not have a PIN code, and is correctly inserted. The card should support 2G/3G/4G LTE networks and data transmission. The card’s account must have sufficient funds to use the Internet. An illustrative picture showing how to properly insert the SIM card can be found in the user manual.

Check if the SIM card has an active data package. The watch should be within range of GSM and GPS networks. Restarting the watch might also help. Keep in mind that in areas surrounded by tall buildings or indoors, the GPS signal may be weakened.

Make sure that the correct watch ID number has been entered in the app. Check if the watch has internet access and has been correctly added in the parent’s app.

Partially, yes – you can check the time, use the camera, or set an alarm. However, location features and communication with the parent require a connection to the app.

Yes, provided that the SIM card has data roaming enabled and works on the 2G network in that country. The card should support 2G/3G/4G LTE networks. If the device does not work abroad, we recommend contacting our technical support department.

Depending on the model and usage – usually from 1 to 3 days.

Most models have an IP67 rating, which means resistance to splashes and brief immersion. The watch should not be worn while bathing or in a swimming pool.

The time sets automatically once the watch connects to the app and the network. Check the internet access and whether the watch has been properly configured.

Before returning, selling, or passing the watch to someone else, we recommend deleting all stored data and restoring the device to its factory settings. This will remove your settings and data from the watch, leaving it ready for a fresh configuration.

Please note that performing a reset will erase all saved information and individual settings. Before starting this process, make sure that any important data has been previously saved or synchronized.

In most models, this option can be found in the watch settings. Note: a reset deletes data and requires pairing with the app again.

The watch allows you to track your child’s location in real-time using GPS (outdoors), Wi-Fi (inside buildings), and LBS (approximate location via the GSM network).

When the SOS button is pressed, the watch automatically makes a call to the saved emergency numbers and sends a notification to the guardian with the current location.

Thanks to the built-in microphone and speaker, the child can receive and make calls to and from approved contacts saved in the application.

The watch allows the child and guardian to send and receive short voice messages through the mobile application.

You can set up so-called GEO-fences in the app. If the child leaves the designated area (e.g., school), the guardian will receive an instant notification.

The parent has access to the route history the child traveled on a given day – even up to a few days back (depending on the model).

Through the app, it is possible to, among other things, turn off the watch remotely, turn on the microphone (ambient listening), block functions, or set silent mode.

The guardian can set alarms and reminders that will appear on the watch screen.

The watch is equipped with a camera, allowing the child to take photos. Some models also enable the guardian to take a remote photo.

The built-in pedometer allows you to track your child’s physical activity – the step count can be viewed in the app.

Some models include simple logic games to support your child’s development – with the option to limit playtime via the app.

The protection class indicates the conditions under which the watch can come into contact with water:

IP65 – protection against dust and splashes, e.g., rain. Do not submerge the watch in water.
IP67 – protection against dust and short-term immersion in water. Suitable for daily use, but not for swimming.
IP68 – higher resistance to dust and water. The watch handles tougher conditions better during workouts, rain, or accidental contact with water, but it must be used according to the guidelines for that specific model.
5 ATM – resistance suitable for contact with water during everyday use and surface swimming.

Important: water resistance does not mean complete protection in every situation. Salt water, hot water, detergents, and mechanical damage can affect the device’s seal.