Garett Beauty AeroGlow

Smart Skincare

Capabilities and Technologies

Discover the device’s key specifications and advanced features, which ensure maximum effectiveness and complete safety during every procedure.

User manual

FAQ

Do Garett Beauty devices have safety certifications?

Yes. Garett Beauty devices are placed on the market in accordance with applicable product safety requirements. Depending on the model, they carry the appropriate markings and are accompanied by documentation confirming compliance with the standards and regulations applicable in the European market.

What does the CE marking on a device mean?

The CE marking indicates that the product complies with the applicable European Union requirements concerning safety, user health and environmental protection. It confirms that the device has been assessed for compliance with the requirements applicable to its product category.

Does the CE marking mean that the device is safe to use?

The CE marking confirms that the product complies with the legal safety requirements applicable to its category. To use the device safely, follow the user manual, the manufacturer’s recommendations and the contraindications specified for the particular model.

Do all Garett Beauty devices have the same certifications?

No. The scope of markings, tests and conformity documentation depends on the type of device, the technology used and its functions. Different requirements may apply to devices using IPL, EMS, LED light, heating functions, vacuum massage or hair-styling technologies.

Are Garett Beauty devices tested before being placed on the market?

Yes. The devices undergo quality control and a conformity assessment based on the requirements applicable to the relevant product type. This ensures that users receive equipment intended for safe at-home beauty care, provided that it is used in accordance with the instructions.

Do certifications confirm the effectiveness of a device?

Certifications and conformity markings primarily relate to safety, quality and compliance with the legal requirements applicable to a particular product. Beauty care results depend on factors such as regular use, skin type, correct operation of the device and an appropriately selected skincare routine.

Where can I find safety information for a particular device?

Information about safety, contraindications, proper use and maintenance can be found in the user manual for the specific model. Before using the device for the first time, read the instructions carefully and use the device only in accordance with the manufacturer’s recommendations.

Are the devices safe for sensitive skin?

Many Garett Beauty devices may be suitable for sensitive skin, but they should be used with caution. Start with the lowest intensity setting and a short treatment time, and observe how your skin reacts. If your skin is highly reactive or you have a dermatological condition, consult a specialist.

Can I use a device if I have an implant, braces or a pacemaker?

Particular caution is required if you have a pacemaker, electronic implants, metal components in the treatment area or other medical devices. Before using devices with EMS, microcurrent, IPL or other active technologies, check the user manual and consult a doctor.

Can I repair the device myself?

No. Garett Beauty electrical devices must not be disassembled, modified or repaired by the user. Unauthorised interference may affect operational safety and the terms of the warranty. In the event of a fault, contact an authorised technical support centre or service provider.

Why should I choose original Garett Beauty devices and accessories?

Original devices and accessories are designed to match specific Garett Beauty models, technical parameters and operating methods. Using non-original parts, cables or accessories may affect the effectiveness, comfort and safety of the device.

How should I choose the right Garett Beauty device?

Choose a device that matches your skin’s needs and your beauty care routine. The Garett Beauty range includes devices for cleansing, massaging the face and eye area, LED light skincare, body massage, ultrasonic peeling and IPL hair removal.

Are Garett Beauty devices easy to use?

Yes. The devices are designed for at-home beauty care and intuitive operation. Before first use, read the user manual for the specific model and begin with the lowest available intensity setting.

How often should I use the device?

The recommended frequency depends on the type of device and the selected mode. Instructions concerning treatment duration and frequency can be found in the user manual supplied with the device and on the product page under the “Downloads” section. Regular use is more important than the intensity of an individual treatment.

When can I expect to see results?

Results vary from person to person and depend on factors such as skin type, regularity of use, appropriate cosmetic products and lifestyle. Garett Beauty devices support everyday beauty care, but they do not replace a professional dermatological diagnosis or medical treatment.

Are Garett Beauty devices waterproof?

The level of water resistance depends on the specific model. Before using a device in the bathroom or allowing it to come into contact with water, check the information in the user manual. Electrical devices must not be immersed in water unless the manufacturer explicitly states that this is permitted.

Can the devices be used during the summer?

Yes, but caution is required, particularly when using IPL, LED light or treatments on tanned or sun-irritated skin. Before use, check the contraindications provided in the instructions for the specific device.

Can Garett Beauty devices be taken on trips?

Yes. Most devices are compact and convenient for travel. Before travelling, check the charging method and battery life, and protect the device against mechanical damage.

How should I store the device after use?

Store the device in a clean, dry place, away from moisture, high temperatures and direct sunlight. Before putting it away, make sure that the device is switched off, clean and dry.

Can one device be used by several people?

For hygiene reasons, devices that come into direct contact with the skin should preferably be used by one person only. If the device is shared, thoroughly clean all contact surfaces after each use in accordance with the instructions.

Can the devices be used with cosmetic products?

Yes. In many cases, the devices may be used with a suitable serum, gel or massage oil. Only use cosmetic products that comply with the recommendations provided in the instructions for the specific device.

Which cosmetic products should not be used during a treatment?

Do not use highly irritating products, cosmetics containing acids, mechanical or chemical exfoliants, or essential oils unless the device instructions explicitly permit them. For sensitive skin, test the cosmetic product on a small area of skin beforehand.

Is it normal to experience tingling during EMS treatment?

Yes. Mild tingling, pulsing or muscle contractions may be a normal sensation when using the EMS function. The treatment should remain comfortable. Stop using the device if you experience pain, burning or significant discomfort.

Is LED light safe for the skin?

LED light modes should be used in accordance with the instructions for the specific model. Do not look directly into the light source, and do not use the device if you have any contraindications associated with light sensitivity.

Can the device be used on irritated skin?

No. Do not use the device on skin with open wounds, inflammation, active infections, severe irritation or fresh scars, or immediately after intensive cosmetic procedures.

Can I use the device after cosmetic treatments?

Exercise caution after procedures such as chemical peels, microdermabrasion, waxing, acid treatments, Botox injections or dermal fillers. Before using the device again, consult the user manual and, in case of doubt, seek advice from a specialist.

Are the devices suitable for everyone?

No. Some technologies, including EMS, LED light, vacuum massage and IPL, have specific contraindications. The devices should not be used during pregnancy or breastfeeding, by people with pacemakers, certain skin conditions or light sensitivity, or by those taking photosensitising medication. The full list of contraindications can be found in the instructions for the specific model.

Can vacuum massage cause redness?

Temporary skin redness may occur after a vacuum massage. If the intensity is too high or the device is held in one place for too long, bruising may occur. Always begin with the lowest settings and move the device continuously and smoothly.

Should massage oil be used for body massage?

When using vacuum massage devices, a suitable massage oil or serum is recommended. It helps the device glide smoothly over the skin and reduces the risk of irritation.

How should I clean the device after use?

After completing the treatment, switch off the device and clean its surface with a soft, slightly damp cloth. Do not immerse the device in water, use harsh detergents or clean electrical components under running water.

Can a cordless device be used while it is charging?

No. For safety reasons, charge the device before or after the treatment, in accordance with the recommendations provided in the user manual.

What should I do if the device is not working correctly?

First, check the battery level, make sure that the cable is connected correctly and consult the user manual. If the problem persists, stop using the device and contact Garett technical support using the telephone number or email address provided in the footer of the website.

Are Garett Beauty devices covered by a warranty?

Yes. Garett Beauty devices are covered by a 24-month manufacturer’s warranty. Detailed warranty terms can be found in the warranty documentation on the Garett website: https://garett.com.pl/zwroty-i-reklamacje/

Can hair-styling devices be used every day?

Hair-styling devices can be used regularly, but frequent exposure to high temperatures may weaken the hair. It is recommended to select an appropriate temperature, use heat-protection products and avoid holding the device on one section of hair for too long.

What temperature should I choose for styling my hair?

The temperature should be adjusted to the hair type. Fine, delicate or bleached hair requires lower settings, while thick, dense or difficult-to-style hair may require a higher temperature. Before use, check the available temperature range and the recommendations provided in the instructions for the specific device.

Should I use a heat-protection product before styling?

Yes. Before styling hair with a high-temperature device, it is recommended to apply a heat-protection product. It helps reduce the effect of heat on the hair structure and supports protection against dryness, dullness and breakage.

Can hair-styling devices be used on wet hair?

This depends on the type of device. Hair straighteners, curling irons and straightening brushes should generally only be used on dry hair unless the instructions state otherwise. Devices designed for drying or styling damp hair, such as hot-air stylers and air straighteners, should be used in accordance with the manufacturer’s recommendations.

Are hair-styling devices suitable for colour-treated hair?

Yes. Hair-styling devices may be used on colour-treated hair, but caution is required. Colour-treated, bleached or damaged hair is more prone to dryness, so it is advisable to select lower temperatures and use protective hair products.

How can I avoid damaging my hair during styling?

Do not style the same section of hair for too long or use an unnecessarily high temperature. The hair should be detangled, protected with a heat-protection product and completely dry unless the device is specifically designed for use on wet or damp hair. After styling, it is advisable to use moisturising or restorative haircare products.

Can I take a hair-styling device with me when travelling?

Yes. Many hair-styling devices are compact and convenient for travel. Before travelling, check the power supply method, supported voltage range and plug type, and protect the device against mechanical damage.

How should I clean a hair-styling device?

Before cleaning, switch off the device, unplug it from the power supply and allow it to cool down completely. Clean the surface using a soft, dry or slightly damp cloth. Do not immerse the device in water or use harsh detergents.

How should I safely store the device after use?

After styling, unplug the device and allow it to cool down. Store it in a dry place, away from moisture, high temperatures and children. Do not wrap the power cord too tightly around the device, as this may damage the cable.

Video support

Epilators
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Garett Beauty Cool IPL Epilator – Polish
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Garett Beauty Flash Pro IPL Epilator – Polish
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Garett Beauty Flash IPL Epilator – Polish
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Garett Flash Sense – Polish
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Needle-free mesotherapy
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Garett Beauty Serum Skin – Polish
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Garett Beauty Bright Skin – Polish
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Garett Beauty Magic Skin – Polish
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Mesotherapy devices – Polish
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Cavitation peeling
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Garett Beauty Refresh Scrub – Polish
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Garett Beauty Breeze Scrub – Polish
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Garett Beauty Sonic Scrub – Polish
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Facial cleansing brushes
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Garett Beauty Clean Skin / Serum Skin – Polish
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Hair care
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Garett Beauty Multi Care Brush – Polish
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Garett Beauty Curly – Polish
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Light therapy (LED)
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LED hand mask Garett Beauty Skin Ritual Hands – Polish
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Garett Beauty Skin Ritual Face & Neck LED mask – Polish
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Massagers
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GARETT Beauty Perfect Body – Polish
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Garett Beauty Powerful Mini – Polish
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Garett Beauty Fresh Eye – Polish
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Garett Beauty Multi Care Brush – Polish
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Garett Beauty Glow Eye – Polish
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Garett Beauty Pretty Face – Polish
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GARETT Beauty Lift Skin – Polish
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Garett Beauty Cellu Body – Polish
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Face and neck massagers – Polish
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Safety and Compliance

Warranty card

Contact

Service for Poland and other countries

(except the Czech Republic and Slovakia)

GARETT Sp. z o.o. ul. Sandomierska 209 25-330 Kielce, Polska ✉️ [email protected]

Hotline in Polish and English

📞 +48 41 252 75 10 🕒We work from 08:00 to 16:00

Service for the Czech Republic and Slovakia

RMA s.r.o. Service Centre K Ochozi 761 59301 Bystřice nad Pernštejnem ✉️ [email protected]

Hotline in Czech and Slovak

📞 +420 603 573 592 🕒 We work from 08:00 to 16:00

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